Available positions:


Data Scientist or Associate Data Scientist, Scientific Services

Cytobank is looking for a superstar Data Scientist to manage scientific services projects for its life science research customers. If you are analytical, like solving scientific problems, are a results oriented, and are an excellent communicator, we’d love to chat. This role is a great opportunity to work in a dynamic growing company with top tier scientists.

Cytobank is a cloud-based machine learning platform that is enabling faster, more thorough analysis, visualization, and management of high dimensional single cell data in biological research. Leading scientists around the world use the platform to answer complex, cutting-edge scientific questions.

What you will be doing

  • Performing projects that help customers and partners discover more from their single cell data using machine learning methods and
  • statistical analysis tools that are present both in Cytobank and in R
  • Proactively engaging customers to source and develop opportunities for collaborative projects
  • Working cohesively with Sales and Customer Service to initiate these projects
  • Assisting with development of materials for training, support, and marketing
  • Assisting with customer support and training

Minimum Qualifications

  • Bachelor's degree in computational biology or bioinformatics
  • 2 years experience using data science to solve biological problems
  • Proficiency in R
  • Excellent English written and oral communication skills, especially involving technical subject matter
  • A problem-solver, looking for the simplest solution to a problem
  • Highly motivated independent worker but also a team player

Desired Qualifications

  • Advanced degree in biological sciences or informatics or related field
  • Experience with single cell data analysis
  • Experience with immunology
  • Experience using the Cytobank platform
  • Experience designing and/or executing data analysis services projects for internal or external customers
  • Experience working with SaaS platforms
  • Experience authoring and maintaining R packages

Top reasons to work with us

  • Join a talented and passionate team that provide the leading cloud based platform for analyzing, storing and sharing high dimensional life science data
  • Contribute to humanity by helping leading scientists around the world discover and develop therapies for cancer, infectious disease, immunological malignancies, among other diseases
  • Office on Castro Street in vibrant downtown Mountain View, close to CalTrain,the epicentre of Silicon Valley
  • Stock options, medical benefits, munchies and beverages

Position Details

  • Full time
  • Some travel (up to 20%) may be required
  • It would be great if you are based in Mountain View, CA but OK with other locations in the US
  • Competitive salary and benefits

Cytobank is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law.
Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join Cytobank.


Software Support Scientist

Cytobank is looking for a superstar Software Support Scientist to provide first line assistance to its life science research customers. If you are analytical and like solving problems, but are also an excellent communicator, we’d love to chat. This role is a great opportunity in a dynamic growing company with the opportunity to work with top tier scientists.

Cytobank is a cloud-based machine learning platform that is enabling faster, more thorough analysis, visualization, and management of high dimensional data in biological research. Leading scientists around the world use the platform to answer complex, cutting-edge scientific questions.

What you will be doing

  • You will be on the frontline of customer technical support - and in charge of managing the support work (prioritize, analyze, closing the loop), including handling troubleshooting scenarios.
  • Proactively engaging with customers to ensure that Cytobank functionality is understood and being used effectively
  • Interacting with Cytobank Software development and QA teams to troubleshoot technical issues and defining requirements for bug fixes
  • Working cohesively with Sales and Customer Service to help onboard new customers
  • Developing and maintaining support literature
  • Training customers online and in person

Minimum Qualifications

  • Bachelor's degree in biological science
  • 2 years experience using the Cytobank platform and/or other cytometry software
  • Coursework and/or experience with software development and/or informatics
  • Excellent English written and oral communication skills, especially involving technical subject matter
  • A problem-solver, looking for the simplest solution to a problem
  • Independent worker but also a team player

Desired Qualifications

  • Advanced degree in biological sciences or informatics related field
  • Experience with fluorescent and mass cytometry
  • Experience with genomics
  • Experience with imaging technologies
  • Experience applying and optimizing machine learning algorithms for data analysis
  • Technical support experience
  • Technical writing experience
  • Ability to program in R
  • Experience using Zendesk

Top reasons to work with us

  • Join a talented and passionate team that provide the leading cloud based platform for analyzing, storing and sharing high dimensional life science data
  • Contribute to humanity by helping leading scientists around the world discover and develop therapies for cancer, infectious disease, immunological malignancies, among other diseases
  • Office on Castro Street in vibrant downtown Mountain View, the epicentre of Silicon Valley
  • Stock options, medical benefits, munchies and beverages

Position Details

  • Full time
  • Some travel (up to 40%) may be required
  • Prefer to have person based in Mountain View, CA but will consider other locations in the US
  • Competitive salary and benefits

Cytobank is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law.
Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join Cytobank.


Other positions

Join a unique group of scientists, software engineers, and informatics experts to solve problems at the intersection of big data and immunology.

Contact us at info@cytobank.org.